Your partner in healthcare efficiency

DGC Integrated Virtual Medical Solutions provides virtual administrative and medical support services designed to meet the needs of modern healthcare practices. It  focuses on understanding your specific challenges and delivering practical, effective solutions.

 

My comprehensive services

Virtual medical assistant & administrative support

Core Medical Assistant Services

Patient Intake & Scheduling

  • New patient onboarding and appointment coordination
  • Intake documentation and consent form verification
  • Appointment reminders and follow-ups
  • Calendar management and provider schedule optimization

Medical Records & EMR Management

  • Accurate data entry into EMR systems

  • Uploading consult notes, operative reports, and lab results

  • Maintaining organized digital filing systems

  • Advance Directive documentation updates

Insurance & Prior Authorization Support

  • Complete, process, and track prior authorizations using CoverMyMeds and other practice-specific platforms

  • Verify insurance eligibility through Headway or other third-party vendors

  • Coordinate with billing teams to help expedite claims and resolve issues efficiently

Patient Communication & Care Coordination

  • Responding to calls, emails, texts, and faxes

  • Coordinating referrals with specialists

  • Facilitating collaborative care with external providers

  • Addressing billing and administrative inquiries

  • Processing payments , Receipts, Invoices

 

I ensure that clinics run smoothly behind the scenes so providers can focus on delivering quality patient care.

Practice management & clinic operations

With experience as a Practice Manager for a mental health clinic, I provide operational and administrative leadership support.

Services Include:

  • Workflow optimization and administrative systems setup

  • Staff onboarding and training

  • Screening and interviewing candidates

  • Organizing team meetings and compliance updates

  • Payment processing and invoice management

  • Strategic partnership and referral network building

I combine healthcare knowledge with operational strategy to improve efficiency, patient experience, and overall clinic growth.

Executive Assistant and Office Support

I also offer high-level administrative support for executives and business owners.

Services Include:

  • Inbox and calendar management

  • Client and supplier communication (Phone, email, and chat)

  • Expense tracking and financial reporting assistance

  • Document preparation and file organization

  • Event coordination

  • Vendor coordination and follow-ups

My experience supporting corporate leadership ensures discretion, organization, and strong attention to detail.

Healthcare Content Creation & Blog Writing

I help healthcare providers build authority and trust through educational, compliant, and engaging content.

Content Services:

  • Blog writing for medical and mental health websites

  • Patient education articles, LinkedIn content creation and article writing.

  • Social media content planning and caption writing

  • Content calendar creation

  • Email marketing drafts and newsletter creation

  • Slide presentation preparation for educational speaking engagements 

With a background in healthcare administration and midwifery training, I ensure content is accurate, patient-friendly, and aligned with clinical standards.

Customer Service & Client Support

With over 10 years of experience in customer service roles, I bring strong communication and problem-solving skills to every organization I support.

Services Include:

  • Phone, email, and chat support

  • Account and billing assistance

  • Technical troubleshooting and escalation

  • Customer retention and service upgrades

  • Documentation and case tracking

I prioritize professionalism, empathy, and clear communication in every interaction.

Why partner with DGC Integrated Virtual Medical Solutions?

✔ Proven background in healthcare administration and clinic operations
✔ Diploma in Midwifery with training in reproductive health management
✔ Experience supporting U.S.-based medical and mental health practices
✔ HIPAA-compliance trained with strong knowledge of PHI handling and patient confidentiality
✔ Detail-oriented with a strong focus on accuracy, compliance, and documentation
✔ Clear communicator with excellent organizational and problem-solving skills
✔ Reliable remote support across multiple time zones
✔ Dedicated support that helps you manage costs more efficiently.

Experience my services before you commit. During the pre-trial period, I handle key administrative tasks so you can see how my virtual support improves your workflow, efficiency, and patient care.

I believe in setting clear expectations from the beginning—please review the service agreement to understand how I work and what you can expect from me.

💞 Special Focus: Mental Health, Maternal Wellness and Child Care

My experience has been rooted in managing providers and patients within the mental health sector, and my training has focused on maternal wellness and child care. This has allowed me to build strong knowledge in these areas. However, I am always open to new challenges and eager to learn skills across other healthcare specializations and practices.

 

Ready to experience the difference a dedicated virtual medical solution can make? Let's connect!

Working with you has made managing patient appointments much easier. I really appreciate your proactivity, attention to detail, and how quickly you adapt to any system we use. You communicate clearly with both me and our patients, keeping everything organized behind the scenes.

Dr. Ori Ogebe Sheriff, MD 

- Psychiatrist| Former Provider/Client @ Center for Mental Wealth -

 

Create Your Own Website With Webador